Privacy Policy & Modern Slavery Statement

Clear Line Umbrella (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data. It also includes our statement and commitment to combating modern slavery and human trafficking in compliance with the Modern Slavery Act 2015.

1. Information We Collect

We may collect and process the following types of personal data:

  • Full name, address, email address, phone number
  • National Insurance number, tax information, and bank account details
  • Employment and payroll information
  • Identification documents (e.g. passport, driving licence)
  • IP address and browser information when you visit our website

We collect this information when:

  • You register with us
  • You use our services
  • You contact us via email, phone, or through our website
  • We are required to fulfil legal or contractual obligations

2. How We Use Your Information

We use your data for the following purposes:

  • To provide and manage payroll and employment-related services
  • To meet our legal, regulatory, and contractual obligations
  • To communicate with you about your employment or services
  • To improve our services and website performance
  • To detect, investigate, and prevent fraud or other criminal activities

3. Legal Basis for Processing

We process your data on the following legal bases:

  • Your consent
  • The performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests in operating and improving our services

4. Data Sharing and Disclosure

We may share your data with:

  • HMRC and other government authorities
  • Clients you are contracted to work with
  • Professional advisors, such as accountants and legal consultants
  • Third-party service providers who support our operations (e.g. IT services, payroll software)

All third parties are required to maintain the confidentiality and security of your data and to use it only for the provision of services to Clear Line Umbrella.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements. In general, this means we will keep your information for a minimum of six years after the end of your relationship with us.

6. Your Rights

You have the following rights under data protection law:

  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request erasure of your data (subject to legal requirements)
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to processing in certain circumstances
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device to collect information about website usage and performance. You can disable cookies through your browser settings, but some parts of the site may not function correctly as a result.

8. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These include secure servers, encrypted storage, firewalls, and access controls.

9. International Data Transfers

We do not transfer your personal data outside the United Kingdom unless:

  • It is necessary for the provision of services
  • Adequate protection measures are in place (e.g. standard contractual clauses)

10. Modern Slavery Policy Statement

Clear Line Umbrella is committed to ensuring that modern slavery and human trafficking are not taking place in any part of our business or supply chain. We are committed to acting ethically and with integrity in all our business relationships and to implementing effective systems and controls to prevent slavery and human trafficking.

Our efforts include:

  • Conducting risk assessments on our suppliers and partners
  • Requiring all third-party contractors and suppliers to confirm their compliance with the Modern Slavery Act 2015
  • Providing training and awareness for relevant staff
  • Reviewing our policies and procedures annually

We do not tolerate any form of modern slavery or human trafficking, and we reserve the right to terminate relationships with any partner or supplier found in violation of our policies or legal obligations.

11. Updates to This Policy

We may update this Privacy Policy and Modern Slavery Statement from time to time. Any changes will be posted on this page with an updated effective date.

Clear Line Umbrella
Protecting your data. Respecting your rights. Standing against exploitation.

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Clearline Umbrella LTD Healthcare Umbrella PAYE & Payroll Services 4 Moss Bank, York Road, Haverhill, England, CB9 8AJ
At Clearline Umbrella LTD, we are committed to protecting your privacy. We collect personal information you provide when you register, contact us, or use our services, including your name, email address, phone number, and payment details. This information is used to provide our services, communicate with you, process payments, and improve our offerings. We do not sell or share your personal information with third parties without your consent, except as required by law. We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, loss, or misuse. You have the right to access, correct, or delete your personal information at any time. If you have any questions about our privacy practices, please contact us. We may update this policy from time to time, and any changes will be posted on this page.